We deliver using Australia Post STANDARD PARCEL POST & EXPRESS POST for shipped orders.
All orders will be packed and sent from our cafe store within 24-48 hours. Same day shipping for orders placed before 12 noon - next day shipping for orders placed after 12 noon. We can ship to residential and commercial addresses as well as PO Boxes using Australia Post.
– If you select STANDARD PARCEL POST at checkout, you should expect your items to arrive within 5-7 working days.*
– If you select EXPRESS POST at checkout, your items should arrive within 2-3 working days.*
*Please note, delivery times to regional areas, including WA & NT may vary.
INSTORE PICKUP if you selected to pickup your order in store - we will usually have it ready within 4 hours of order placement. Once your order is ready - we will email you to let you know. Our store address is 349 Gaffney St, Pascoe Vale, VIC 3004 and our current opening hours are 7am-2pm Monday-Saturday (closed on Sunday).
FREE DELIVERY WITHIN 5KM if you selected our FREE DELIVERY WITHIN 5KM OF STORE option - thank you!! We are excited to see you!! Orders placed before 12 noon will be delivered same day - orders placed after 12 noon will be delivered on the following day.
We currently do not ship internationally. Please email us at firstname.lastname@example.org if you have any questions about overseas destinations.
We want you to love the purchase you made from us! But if you are not satisfied - we do have a 14 day return policy.
If you are unsatisfied with any purchase you have made from us for any reason, please email us at email@example.com to let us know, and we can arrange a refund/ replacement/ credit note.
Equipment and merchandise items must be returned in original/ resell-able condition including all original packaging. Original shipping charges are nonrefundable.
Items purchased online, may also be returned in our cafe store - at 349 Gaffney Street, Pascoe Vale, VIC 3044.